If cancelling or changing your order is important to you, it’s important to us. We try to make contacting us as easy as we can.
If the customer would like to change the product they may directly call us or send us an email for us to proceed with changing and/or refunding the customer. In the event of a refund make sure that the item falls within the refund criteria then simply, contact us to proceed with the necessary arrangements or log a return here.
Please note, Vibe Life Culture may cancel any order for any reason whatsoever. In this regard Vibe Life Culture undertakes to refund any money paid by the Customer if the order was cancelled by Vibe Life Culture.